![]() The email you receive depends on whether you chose to have the items delivered or picked up. Once your order is placed, we send information about your order by email. If you have designated an alternative pickup contact, they will need to bring the order number and a valid government-issued photo ID. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID. If you would like someone else to pick up your items, select Someone else will pick up these items. Please wait for this notification before coming to the store. We’ll send you a pickup email and mobile notification when your order is ready to be picked up. Certain items may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. Items marked Available Today will usually be ready for pickup within an hour. If you would like to change the pickup location, select Change location, then Continue. Once you're ready to purchase, select I’ll pick it up at Checkout. You can click Check another store to check pickup availability at a different Apple Store. If you’ve previously selected an Apple Store, our product pages will display your chosen location. Click this link, enter the postal code or the city where you'd like to pick up the item, and click Search Stores to check availability. If this is your first time selecting an Apple Store, our product pages will display Pickup: Check availability. Overnight shipping is available to some zip codes for an additional cost.Carriers deliver to Culebra and Vieques twice per week.Apple uses the best carriers in the business to make sure your order gets to you on time.Payment methods may affect the final shipment date to allow for processing.Delivery costs for each available option is also shown in the Order Confirmation email and on the Order Status page. ![]() The cost for shipping is calculated and displayed on the Checkout page before you complete your order. The delivery date is updated dynamically during configuration and will be reflected on your order confirmation email and in Order Status. Delivery Timeframes for Engraved and Customized ProductsĮngraved products and Customized Macs adds a bit more time to prepare your product. Visit the Delivery & Pickup page for detailed information. Learn more about our expedited delivery methods, including free next-day and two-hour delivery options for eligible items. Once you have placed an order, you can visit Order Status to get an estimate of the shipment and delivery timing of each item. Delivery options and timeframes available for the items in your order and for your location are presented during check-out. You can upgrade your delivery method for a faster and/or more convenient experience for an additional charge. Remote pickup service is not available in all countries.Standard delivery is free for all online orders.Please note that the availability of the requested service type will depend on our service offerings in the country.Please do not use this service for urgent shipments as it may take some time to arrange for pickup.Please coordinate with your business partner about whether the shipper or the payer of the shipping charges will prepare the documents before you put together your shipment. Please note that shipping documents (waybill, commercial invoice, etc.) must be prepared for each shipment.Please make prior arrangements with your business partner before applying for a pickup. Shippers are required to pack and prepare cargo by the requested pickup date.Please note that it may take a few days to pick up your order if there are many remote pickup requests. Please note that we cannot guarantee the pickup date even if you indicate the desired pickup date (or desired delivery date) in the margin of the application form or in an e-mail. Our representative in charge at the shipping address (during business hours in the country of pickup) will contact the shipper to confirm the readiness of the shipment, and then arrange a pickup date and time. To download the request form, click here.Īfter we confirm the contents of your application form, we will issue a Control Number (Inquiry Number) and notify you. ![]() Attach the completed request form, and email it to service days and hours Please download and fill out the request form. Payers of shipping charges can use our remote pickup service to arrange pickups from overseas.
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